Contact Us
Shipping Policy
We process and ship orders within 1-2 business days. Delivery times vary based on your location:
- Mexico: 3-5 business days
- International: 7-14 business days
Shipping costs are calculated at checkout based on your location and order weight.
Order Tracking
Once your order ships, you'll receive a tracking number via email to monitor your delivery.
Returns Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 30 days of delivery.
Return Requirements
- Products must be unopened and in original condition
- Food items must be within expiration date
- Original packaging must be intact
How to Return
Contact us at [your email] with your order number to initiate a return. We'll provide you with return instructions and a prepaid shipping label if applicable.
Refunds
Refunds will be processed within 5-7 business days after we receive your return. The refund will be issued to your original payment method.
For questions about shipping or returns, please contact us at [your email].